FAQs
Got questions? We've got answers! Browse through our FAQs to learn more about what to expect on your jet ski adventure. Whether you’re wondering about tour details, safety measures, or anything else, you’ll find the information you need right here to get ready for an unforgettable experience on the water with us.
Does a guide have to come?
Yes, all our jet ski tours are led by experienced guides. Our guides are not only trained to ensure your safety on the water but also enhance your touring experience by sharing interesting facts and stories about the local landmarks. Whether you’re speeding through the waves or cruising at a leisurely pace, our guides are there to make sure that everyone has a safe, enjoyable, and informative experience. They also handle navigation and can assist in any situation that might arise during the tour. Join us for a worry-free adventure where you can focus on the fun!
How many people can ride one jet ski?
Each of our jet skis can comfortably accommodate up to two riders. Whether you choose to ride solo or with a partner, you'll experience the same thrilling adventure. Riding with a partner is a great way to share the excitement and makes for a memorable experience on the water. Please note that the total weight limit and rider age restrictions must be adhered to, ensuring a safe and enjoyable ride for everyone.
Yes, reservations are required for all jet ski tours. We recommend booking your tour in advance to ensure availability, especially during peak season or on weekends when demand is highest. Reservations help us prepare and guarantee that we can provide the best experience possible for every guest. You can book your tour easily by calling 910-465-1902.
Do I need a reservation ?
What is your cancellation policy?
What are the requirements and recommendations for participating in a jet ski tour?
Is there a place to store my belongings?
To ensure the safety and enjoyment of all our guests, we have set the following requirements and recommendations for our jet ski tours:
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Age Requirements:
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Age 21+ to Drive Solo: Participants must be 21 years or older to operate a jet ski on their own.
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Age 10 & Up with 21+ Onboard: Children aged 10 and older can ride as passengers, provided a responsible adult aged 21 or over is operating the jet ski.
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Clothing Recommendations:
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Wetsuit Bottoms or Suitable Clothing: For comfort and protection, it is recommended that all participants wear wetsuit bottoms or other appropriate water-resistant clothing.
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General Requirements:
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Minimum Age: The minimum age to participate in a tour is 10 years.
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Maximum Weight: The maximum combined weight per jet ski is 400 lbs.
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Language Proficiency: Operators must be able to speak, read, and write English to ensure they can understand safety instructions and navigational details.
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Swimming Ability: All participants must know how to swim to ensure their safety in water environments.
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These guidelines help ensure that everyone has a safe and enjoyable experience on the water with Southport Jet Ski Tours.
Our cancellation policy is designed to be as fair and accommodating as possible:
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7 Days or More Notice: If you cancel your reservation 7 days or more before your scheduled tour, you will receive a full refund.
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Cancellations Within 48 Hours of Reservation: If you cancel within 48 hours of your scheduled tour, you will receive a 50% refund.
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No-Shows: No refund will be issued for no-shows.
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Inclement Weather: If inclement weather affects your reserved tour time, we will issue a full refund.
We understand that plans can change, and we strive to be flexible. For any changes to your reservation, please contact us as soon as possible to make arrangements.
Yes, we provide a secure storage solution for your belongings. We'll have a locked box available for you to store your items while you're out on the water enjoying your jet ski tour. This way, you can ride with peace of mind knowing your personal items are safe and secure back on shore.
What should I bring with me?
For the best experience on our jet ski tours, we recommend bringing the following items:
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Water: Stay hydrated throughout your adventure, especially on sunny days.
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Sunscreen: Protect your skin from the sun’s rays, as you'll be exposed while riding.
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Waterproof Phone Case: Keep your phone protected. While we provide a secure place for your belongings, there is no guarantee that items will stay completely dry during the tour.
These essentials will help ensure that you have a safe and enjoyable experience on the water with us!
Do you have other water adventures?
Yes, we do! In addition to our thrilling jet ski tours, if you’re interested in exploring more water activities, check out our sister company, Blackbeard Scuba. They offer a variety of aquatic adventures including scuba diving and sunset cruises. For more information about their offerings and to book your next water adventure, visit Blackbeard Scuba's page. Dive into more fun and explore the sea in new ways with us!